Itinerary
Experience the healing and rejuvenating powers of the world-famous mud baths and Sulphur Spas at Hell’s Gate. Open and clean your skin by lathering it in our unique mud, before cleansing with a soak in the sulphur spa. Your body and soul will feel revitalised after this soothing experience. Towels & swimwear can be hired at reception on arrival, or you are more than welcome to bring your own.
Stop At:
• Hell's Gate Geothermal Reserve & Mud Spa, 351 State Highway 30, Tikitere 3074 New Zealand
See Availability.
351 State Highway 30, Tikitere, Rotorua 3074, New Zealand
1 hour(approx.)
Returns to original departure point
Wheelchair accessible
Operating days and hours may vary, please see the Hell’s Gate website for latest updates and last entrance times.
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travelers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Most travelers can participate
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
This tour/activity will have a maximum of 15 travelers
Confirmation will be received at time of booking
Posted By : 461mjt
I went to Hells Gate with my Whanau and everyone there was awesome and the experience was amazing, did some carving an Tekotia was our carver, He was very friendly and helpful an very funny&patient with us 😊 we also did the mud baths an spa and it was absolutely beautiful an soothing on the skin one of the best experiences me an my whanau had definitely will go back again .
Thanks Tekotia 👍🏽
Rating :
Posted On : 2024-05-27
Posted By : Gerardine_O
The spas and the hot mud bats were amazing. Our skin felt so soft and supple. Also, the plunge cold water was great .
Rating :
Posted On : 2024-05-21
Posted By : Gian_G
I had a great time there. The staff was very friendly and the venue was not very crowded. I went in the end of the afternoon and could have the sunset there, which had a very nice and relaxing vibe. Before going there I’ve read some comments about the time with mid not being enough. It is true that they only let you stay in the mud part for 20 minutes due to safety reasons, but for me it was time enough, and afterwards I got to go to the thermal waters that were also really nice. It was a nice ending to my time in Rotorua and left me feeling relaxed and recharged!
Rating :
Posted On : 2024-05-20
Posted By : gemmagW7152XC
DO NOT GO!!!!!
It has been almost 4 weeks since I went - followed ALL of the rules properly and I’m still tarnishing my necklace! After it being professionally cleaned 3x.
It took about 4 bottles of cloudy ammonia and vinegar to get the smell out of my clothes and sheets (that didn’t even go to Rotorua).
They have refused to give me the testing samples to see if the mud and water is up to health standards and if it’s still making my necklace tarnish then it’s still in my skin almost a month later!!!! It CANNOT be good for you!
Also their general manager Rayner does not care - he gave me a refund and then stop replying to me! I still have no way of knowing how to extract the mud/sulpher from my skin!!!!
Rating :
Posted On : 2024-05-18
Posted By : Mary_z
It’s a very good experience for all of us. First and the best. All the staff are fantastic and professional. Highly recommended
Rating :
Posted On : 2024-05-06
Posted By : 133wendyl
Our tour guide T was humorous and told stories of each pools . I learnt a lot about this historic and natural wonder of this town . The mud bath to end the trip made it even more memorable . Remember to book free shuttle from Rotorua
Rating :
Posted On : 2024-05-05
Posted By : Explorer24596278101
Well it was smelly of course but so very amazing to walk amongst the geothermal pools and then go into the mud bath and spa!
Rating :
Posted On : 2024-04-15
Posted By : Sparcs07
Walk around the thermal springs , read up on facts about how they occur .
And then spend 20 mins in the mud pools, which are good for you, and finally wash it off and sit in the thermal spa ..
Relax and chill
Rating :
Posted On : 2024-04-09
Posted By : Bigfellaben
This is a must do for visitors to New Zealand. A great mix of Maori history, geothermal tour, carving and bathing in the Mud/Spa pools.
The tour guide was the perfect mix of knowledge and entertainment. We intended to go for 90 minutes and left 4 hours later.
This has been a real highlight of our North Island trip.
Rating :
Posted On : 2024-04-05
Posted By : jenine m
We got there first thing in the morning and it was amazing. Felt invigorated all day. The mud bath followed by the different temperature pools was relaxing.
Rating :
Posted On : 2024-04-03
