**Important Note***
With effect from 15th November 2021, Hong Kong International Airport will be segregated into two zones.
Green Zone – Gate 5-24. Designated for Mainland China Flights.
Orange Zone – Gate 25-71. Designated for International Flights.
The revised operating hours of Plaza Premium Lounges:
Plaza Premium Lounge (Near Gate 1, Departures) 0800-1600 daily Green Zone
Plaza Premium Lounge (Near Gate 60, Departures) 0800-2330 daily Orange Zone
Plaza Premium Lounge (Near Gate 35, Departures) 2300-0800 daily Orange Zone
However, Plaza premium First is Temporarily closed until further notice .
Please also note the below measurement will be in place
• Social distancing within our lounges
• Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc
• Canned beverages, coffee/tea in disposal cups
Escape the hectic airport atmosphere and head to the Plaza Premium Lounge at Hong Kong International Airport. After arriving in Hong Kong, enjoy high-quality service, relaxation and comfort in the lounge. Depending on your needs, choose from three, six or 12 hours of relaxation in the lounge facilities.
The lounge operates 24 hours per day, and provides amenities and services to ease your fatigue after a long day of travel. Restore your body and revitalize your senses in preparation for your next destination. The lounge provides superior service to meet the demands of all travelers, and provides a hassle-free transit from Hong Kong to any destination.
Service and Facilities:
• Hot food, sandwiches, cookies
• Freshly brewed coffee, tea, espresso and cappuccinos
• Comfortable seating area
• International newspapers and magazines
• International TV channels
• Shower with amenities
• Free wireless internet access
• Free local calls
• Flight informationPlease note: The Plaza Premium Lounge has several locations through the airport. For locations in the restricted area of the airport, you must pass through security and immigration prior to gaining access to these lounges; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges. A boarding pass is still required for entry into locations in the non-restricted areas of the airport.
Click on "View Additional Info" for lounge locations.
See Availability.
1: Plaza Premium First Hong Kong, Sky Plaza Rd, Chek Lap Kok, Hong Kong
2: Plaza Premium Lounge, Level 7, Terminal 1, International Airport (Use escalator or lift near Gate 60 Chek Lap Kok, Lantau Island, Hong Kong
3: Plaza Premium Lounge, Near Gate 35, Level 6, Departures Level, Hong Kong International Airport, Chek Lap Kok Lantau Island, Hong Kong
6-Hour Pass PPL
9/1/2022 - 5/1/2025
| Monday - Sunday : | 12:00 AM - 01:00 AM, 06:00 AM - 11:30 PM |
| Monday - Saturday : | 12:00 AM - 01:00 AM, 06:00 AM - 11:30 PM |
| Sunday : | 06:00 AM - 11:30 PM |
3 to 12 hours(approx.)
Returns to original departure point
Wheelchair accessible
Stroller accessible
Near public transportation
Most travelers can participate
The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges.
Please note: this service does not include use of any private resting areas
OPENING HOURS: Please visit Plaza Premium Lounge website for details.
This tour/activity will have a maximum of 9 travelers
Confirmation will be received at time of booking
Posted By : Des_K
The bartender didnt know how to pour beer,there was raw chicken served.
Really poor service absolute rubbish
Rating :
Posted On : 2024-04-23
Posted By : Malcolm_S
We had a fantastic day. Les is an amazing guide - professional, friendly, knowledgeable and very helpful.
Being only a medium size group of approximately 24 made it fun & relaxed.
The Blue Mountains are incredible. Sydney Zoo was lovely and Scenic World is amazing. Highly recommended.
Rating :
Posted On : 2024-03-23
Posted By : gordonsha
Never been able to get into this lounge. Always a crowd waiting to get in.
They use Gulu app for queuing. Perhaps you can check for the wait time before walking over.
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Posted On : 2024-03-19
Posted By : VeraEgan
Having to leave our cruise ship early and taken to the airport by 15:30 for a 23:00 flight we booked a 6hr stay. Please be aware if travelling with British Airways they don't open check-in until 3hrs prior to flight! Therefore we didn't have long to enjoy the lounge (not Viators fault). The short time we had was most welcome and very enjoyable.
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Posted On : 2024-03-16
Posted By : savitaa2024
I would like to commend on your staff Josephine for being so patient with me just now. When I approached the staff with my issues on checking in and I was already so confused as it was my first time to have this issue to access the lounge. The counter staff referred me to her manager for assisting me. I was having issues to access my own account for priority pass and my card was not with me. Josephine on her own way calmed me down and was so gentle. Patiently explained to me and help me to access my account. That is what a Manager should be! Hospitality is in her blood I can say and attest to that. I saw how she took care of other passengers too. I hope all lounges of priority pass is compassionate and dedicated as her.
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Posted On : 2024-03-11
Posted By : jonmJ5630GE
Utter waste of money. The main food courts are quieter and offer better food. For $200 AUD I thought we'd get a quiet relaxing comfy seat with a healthy choice but I was wrong!
Food was a stir fry, some potatoes and some spring rolls. The coffee was rank, the soda machine out of order and there were 2 selections of cereal. No fruit, no pastries or cakes, no sandwiches or wraps. The showers are located in a different section and you have to book. Wait time was 75mins
There was free wifi, but that is freely available in the whole airport anyways
Rating :
Posted On : 2024-02-23
Posted By : Kei0426
Not sure what is this place, but definitely not a lounge area and definitely not premium. Nothing of those two describe this. Had a very long queue outside more than 30 people but when you go inside, actually there are a lot of seats available. I tried to observe a little more while munching some hard croissant.... thinking about the waiting time outside might be because the service team is struggling. However seeing the service team just walking slowly around seems like they dont have anything to do... while thinking this another service team suddenly approach me speaking chinese, i saw her name is Wing. I was clearly still munching my croissant and she asked me if she could clear my plate, which is quite rude. I finished my coffee and left. I cannot spend one more minute looking at this place so called premium lounge. From outside to inside until you leave you will see no service at all. Also the food is not worth the money. Don't bother.
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Posted On : 2024-01-24
Posted By : SamK3032
Absolute rubbish of a lounge. They didn't tell me I had to book for showers limited facility and the food is rubbish.
I highly recommend you don't waste money on this garbage of a lounge.
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Posted On : 2024-01-15
Posted By : alfinav2023
Over priced, food is under whelming for what you pay, very poor customer service, went to get a drink the staff were texting & looking at their phone not even interested in servicing us.
So Over crowded can not get a lounge ! Frankly don’t bother you will waste your money offerings in the airport it self.
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Posted On : 2024-01-09
Posted By : GrandTour68530585224
When my wife and I checked in @ Plaza Premium Lounge, Hongkong International Airport on 12 November 2023, the receptionist officer, Lam Hoi Yan (Miko), told me that the remaining pass that could be used was only for 1 person. I explained to her that there should be two-free passes remaining. She asked me to pay for one extra person for HK$512 or CAD$94.26 at that time. As we were so tired at that time, I finally paid and planned to follow up with Dragon Pass after I arrived at my home country.
Vincent from Dragon Pass confirmed on Dec 5 that there is one pass remaining that concludes the system error on the PPL system on 12 Nov 2023. Dragon Pass emailed the PPG -Team for the refund request with response to acknowledge some error as quoted below:
"Our staff tried to swipe his card for two people upon check-in, however due to some error (restriction) staff couldn't process his card for two people, hence offered customer 20% discount"..... and cannot process any refund by using the available Dragon Pass.
Several email correspondences have been done with PPG Team including lastly with Shi* Lai Yin (Joe), Customer Relations Team, who said will provide update, but no further update as at the time I write this review.
Very unprofessional management team!!!
Rating :
Posted On : 2024-01-08
