Due to the current situation, KLIA 2 (Wellness) and Plaza Premium Lounge at KLIA 2 International Departure will be temporary closed.
Plaza Premium Lounge at KLIA International Departures and KLIA Gateway (Next to Aerotel) keep open and the operation hours will be as follow:
Plaza Premium Lounge at KILA International Departures: 08:00 - 02:30 daily
Plaza Premium Lounge at KLIA2 Gateway (Aerotel) : 07:00 - 20:00 daily
Please also note the below measurement will be in place:
• Social distancing within our lounges
• Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc
• Canned beverages, coffee/tea in disposal cups
Whether you’re traveling first class or economy, take a break from travel at Kuala Lumpur Airport in one of its convenient lounges. Choose from two locations in Kuala Lumpur Airport: the Satellite Building in Kuala Lumpur's International Terminal and the Departure Hall of the KLIA2.
Please note: The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration prior to entering the lounge. An on-going boarding pass MUST be presented by all passengers before entering the lounge.
See Itinerary for more details about each area.
See Availability.
1: Plaza Premium lounge @ KLIA T1 Contact Pier G, Malaysia, Selangor, Sepang, Kuala Lumpur International Airport, MY Selangor Sepang Kuala Lumpur International Airport Level 2邮政编码: 64000
2: Plaza Premium First (International Departures, Contact Pier) Kuala Lumpur International Airport (KUL), Lot No.CP21, Contact Pier (International KL International Airport Terminal 1 64000 KLIA Sepang, Kuala Lumpur International Airport, 64000 Kuala Lumpur, Selangor, Malaysia
3: gateway@klia2, Lbh KLIA, 43900 Klia, Selangor, Malaysia
Plaza Premium First: 12 Hours
5/3/2023 - 6/5/2025
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 06:00 AM - 11:00 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 06:00 AM - 11:00 PM |
| Monday - Sunday : | 06:00 AM - 11:00 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
3 to 12 hours(approx.)
Returns to original departure point
The Plaza Premium Lounge is located in the restricted area of the departure level of the airport. You must pass through security and immigration first prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering the lounge.
Wheelchair accessible
Stroller accessible
Most travelers can participate
This tour/activity will have a maximum of 9 travelers
Confirmation will be received at time of booking
Posted By : Lll6033
We booked the plaza premium lounge klia2 from klook, it stated shower room is available.
We need the shower room as we wish to take a hot shower before get into our long distance journey flight.
However, when we arrived the lounge, the staff told us there is no shower room in the lounge, or maybe we can go to Aerotel (beside the lounge) to get a shower with cost MYR40.00!!!
That means, we need to pay extra MYR40.00 to get a hot shower, this really spoiled our beginning holiday mood!!!
We have no choice and pay extra money in order to get a shower before the long journey flight!!!!
In additional, food and beverage is not up to the standard but at least can feed my stomach full.
Toilet is not excellent standard.
Big room to improve!
Plaza premium lounge, we need an explanation and compensation regarding the shower room!
Rating :
Posted On : 2024-05-16
Posted By : Daniel_G
I paid for this lounge but did not go to it because it is outside of the secure area. I was transiting through Kuala lampur and would have to go through passport control and exit the secure area requiring me to go through security again to get to my gate. I was under the impression it would be near the gates. I have asked for a refund. Anyone think I'll actually get it? I ended up paying for a different lounge because I like to shower daily and it had already been a 24 hour trip with a long flight to Seoul awaiting. Unless you are familiar with the airport you are going to or do some serious research I recommend you wait until you get to the airport to buy lounge access.
Rating :
Posted On : 2024-04-14
Posted By : 446pauloa
I couldn't find a suitable place to sit and relax. The lounge it's always crowded and the food options aren't good. Not worth to pay 35 USD for a bad service.
Rating :
Posted On : 2024-04-10
Posted By : Russell_P
SCAM!!! The lounge is outside of the transit area and they don't tell you in the description. DO NOT BOOK THIS LOUNGE.
They keep your money and blame you for not turning up. IT IS A SCAM!!!
Rating :
Posted On : 2024-03-25
Posted By : paullegate
Probably because we were used to Malaysia Golden lounge in the past we were expecting high standards at the Plaza Premium Lounge.
We were in for a shock as the lounge was very busy, there were many uncleared tables, a serious lack of food availability and the staff members were indifferent.
The only saving grace was the terrific Chicken Rendang dish, which was the only meal that appeared to be available but to be honest it was delicious.
Rating :
Posted On : 2024-03-24
Posted By : yewf2017
Over crowded. Does not feel premium at all. Dirty plates and cups uncollected. Food selection is very limited (nasi lemak, porridge, curry noodle, vegetarian noodle, toast). The only one that tasted good is curry noodle. Their flat white is not bad too.
We got in free using credit card but if we have to pay RM 100 per entry, we will definitely skip this.
Rating :
Posted On : 2024-03-23
Posted By : Laura_K
Great showers that you can book. Lots of comfy chairs, very relaxed area. The food selection was poor.
Rating :
Posted On : 2024-03-19
Posted By : Leonie_M
THE SHOWER! And it's great to have a quiet space to relax between flights so you arrive more refreshed. A good variety of food and drink too
Rating :
Posted On : 2024-01-27
Posted By : Thomas N
Just a heads up….there is hardly any food available once you go through customs. You would think you are doing the right thing by heading to the slow customs queue as soon as possible. There is no indication you cannot really get food once you have gone through.
Rating :
Posted On : 2024-01-23
Posted By : Emma_K
Not getting there as I was under the impression that it was inside the terminal.
It wasn’t clear on the booking page at all.
Rating :
Posted On : 2024-01-09
