Whether you are on a business trip or en route to an exotic destination, the lounge offers a range of comfortable seating options to suit each traveler's needs and guarantees a relaxing pre-flight experience.
Available throughout the day, food and beverage options range from freshly prepared hot meals to a salad bar, from freshly brewed coffee to alcoholic beverages conveniently placed on the buffet counter for guests to enjoy. Complementary high-speed WiFi keeps guests connected at all times. In addition, the lounge also offers international TV channels for entertaining, and choice of newspapers and magazines for leisure reading.
Food and beverages including:
Breakfast:
Hot breakfast, assorted bakeries and pastries, cereals and oatmeals, fresh fruits, snacks and salads
Lunch and dinner:
Light hot meals, tapas, pastries and bread, sandwiches, soup, snacks, salads and desserts
All-day beverages:
Soft drinks, juices, alcoholic drinks, freshly brewed coffee, espresso, cappuccino and selections of tea. A champagne and tapas bar with exclusive selections of champagne tasting and tapas
See Availability.
1: Plaza Premium Lounge (Departures, Terminal 2) London Heathrow Airport (LHR), Heathrow Airport, Terminal 2, Inner Ring E, Hounslow TW6 1EW, UK
2: Plaza Premium Lounge (Departures, Terminal 5) London Heathrow Airport (LHR), Terminal 5, Longford, Hounslow TW6 2GA, UK
3: Plaza Premium Lounge London Heathrow (Departures, Terminal 4), United Kingdom, Hounslow, Level 2 (Between Gate 1a and 1b Stratford Road, London Heathrow Airport Longford
6 Hour at T5 Departure
9/1/2022 - 5/14/2025
| Monday - Sunday : | 05:00 AM - 09:30 PM |
| Monday - Sunday : | 05:00 AM - 09:30 PM |
| Monday - Sunday : | 05:30 AM - 10:00 PM |
| Monday - Sunday : | 05:30 AM - 10:00 PM |
| Monday - Sunday : | 05:00 AM - 09:00 PM |
| Monday - Sunday : | 05:00 AM - 09:00 PM |
3 to 6 hours(approx.)
Returns to original departure point
Wheelchair accessible
The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges.
Stroller accessible
Most travelers can participate
This tour/activity will have a maximum of 9 travelers
Confirmation will be received at time of booking
Posted By : Kenneth_C
Very crowded and wait staff was rude. There was no place to sit. There were not a good selection of drinks
Rating :
Posted On : 2024-05-10
Posted By : Christine_D
Just to be able to relax in one place away from the hustle and bustle. Lovely buffet breakfast and coffee.
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Posted On : 2024-05-05
Posted By : travellingbarbs
A bit crowded when I was there, but I got a comfortable chair so that was fine.
Very limited selection of food, not that frequently replenished. The chicken tikka masala was tasty. Very little in the way of snacks.
If I had paid to access this lounge I would be really disappointed. As a freebie (Priority Pass), it’s pleasant enough to have a comfortable place to hang out while waiting for my flight.
Staff at the door were a bit unwelcoming. More of an airport security vibe than a customer service one.
Rating :
Posted On : 2024-04-19
Posted By : eoingero
This was my first experience of the lounge. Initially, there was a queue outside the door and it wasn't overly clear why it was there or what to do. I had pre-booked (I strongly encourage you to do that - you'll likely save yourself time and money). People were in a queue of in excess of 30mins to get in. However, I pre-booked and was able to go straight in.
The selection of food was basic (cooked breakfast) but the coffee and selection of other drinks was what I would expect.
I would agree, some of the seats are worn but I wouldn't say it was a huge issue for me personally. It wasn't overly busy despite the queue outside and I had no issue with seating anywhere. I did find the staff pleasant and the lounge clean. All in all, a good first experience of this lounge and I would visit again. Certainly worth the money I spent.
Rating :
Posted On : 2024-04-18
Posted By : emmasN7687HQ
Far too hot very little choice of food very disappointing wouldn’t bother paying again. Was originally shown to an uncomfortable booth with no charging point moved when a comfy seat became available.
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Posted On : 2024-04-15
Posted By : Basil_G
Very little space in this lounge, especially for a family of 3 or 4
Food options were limited but just ok
Rating :
Posted On : 2024-04-13
Posted By : Brands_03
Really disappointed with this longe. Rammed to the rafters with no place to sit initially. Furniture worn, tatty and in places dirty. Plugs didn’t work in area I sat. Surprised to see a sign saying that pork products needed to be asked for specially. Ordered bacon that took 20 mins to arrive. Ramadan and Eid over so really not sure why they feel the need to do that? Only positive was earl grey tea, that saved it from a one star. Will not use it again.
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Posted On : 2024-04-12
Posted By : Milan P
No issues, busy but staff are very helpful. Clean and good food available to eat throughout the day. Limited for space as a number of people now have access to the lounge.
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Posted On : 2024-04-08
Posted By : lido23
Dark muggy hot with poor food and environment.
I’m sorry I can’t say a lot good about this place.
The day we were there it felt airless and was dark and uncomfortable. Not at all like the airline lounges I’ve used before. There was no view outside at all. There seemed to be no air circulation or aircon.
We left after 20 mins and felt a huge relief on leaving. We happily sat in the main airport waiting areas instead which were light bright cool air conditioned and alive.
We waited for someone to appear to service at the bars The G and T we had from the bar was two thirds gin and while good for a house party we couldn’t drink it. I had to ask for lemon in it, the barman didn’t give us any and only a little ice. Not refreshing.
Rating :
Posted On : 2024-04-07
Posted By : 68nigelr
Nowhere to sit, uncontrolled screaming kids running around, ran out of beer, ran out of several food options. Insisted on a refund and walked out. The words premium and lounge are so not appropriate
Rating :
Posted On : 2024-04-05
