The company representative will disinfect the handle of your suitcase before helping you. The driver will disinfect your hands, all your luggage including handbags and shoes before boarding. The representative will take your temperature. Your vehicle is sealed as safe and disinfected.
See Availability.
Pickup Details
TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.
Airports
Confirm time with the local provider in advance of your experience.
Hotels in Playa del Carmen
4/29/2020 - 6/5/2025
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
| Monday - Sunday : | 12:00 AM - 11:30 PM |
25 to 90 minutes(approx.)
Not wheelchair accessible
Stroller accessible
Service animals allowed
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate
Confirmation will be received at time of booking
Posted By : Donna_L
We were texted by Carlos when we arrived where to meet. He brought us to our driver Jesus. The experience was exceptional. Highly recommend!
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Posted On : 2024-05-17
Posted By : john_b
The staff was friendly , professional and punctual. The car was as advertised and the amenities were endless.
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Posted On : 2024-05-17
Posted By : Kathryn_P
This was the best service. They contacted me while waiting for baggage and were super accommodating. Will definitely use this service again!
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Posted On : 2024-05-16
Posted By : Toya_W
The BEST !! Truly immaculate Luxury SUV Service most professional and Jose our driver was fantastic ! Happy to do an influencer video about this wonderful service experience bc I will definitely be using them again!
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Posted On : 2024-05-16
Posted By : robertjR9117MJ
I’ve been picked up at Cancun Airport by different companies and it was a mess. Not on time, me and my girl standing around like donkeys. These guys have great communication and guess what they are waiting for me. Great service, clean black truck. The drinks we ordered are cold as my girl. Alberto made every smooth. Friendly, made everything effortless. Highly recommend. 😎
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Posted On : 2024-05-16
Posted By : Brandy_D
Amazing way to arrive in Cancun. The staff were organized and very welcoming. We were presented with cool, wet towels to wipe down with, which was wonderful given the heat. We were also provided with breath mints and offered drinks (water, soda, or beer). Our driver was efficient with the transport, but did not drive in a crazy manner. I highly recommend the use of this company when arriving!
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Posted On : 2024-05-16
Posted By : Justin S
Nelson was a great driver! STP was very easy to use. Sent a WhatsApp message as soon as our plane landed with info on how to find them as we exited the airport. Greeted with cold towels and nice, cold beers & waters. Highly recommend.
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Posted On : 2024-05-15
Posted By : V2740RHlindam
This is a FANTASTIC transportation service. As soon as we landed Carlos was in contact with us and waiting for us outside. It was easy to find him with his instructions. Then we met our driver Alberto who greeted us with refreshing towels and beverages. The whole ride he made sure we were comfortable and gave great suggestions to places we would ask for. It was a smooth ride that included WIFI and tablets to watch shows or movies. Overall it was a great experience! I’m glad I found them to transfer my family of 5 safely from the airport to our resort. I will be booking with them again in the future!
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Posted On : 2024-05-14
Posted By : Tharalee_M
Best transportation ever….from the wet towels upon arrival, music control, complimentary beverages, everything was perfect. Our driver was Alberto and he was awesome and very welcoming.
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Posted On : 2024-05-14
Posted By : Frederique_P
Great experience, no fuss ride from the airport to the hotel in a very comfortable car et very kind driver
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Posted On : 2024-05-13
